All of our members enjoy free email support. You can send a support request directly from your account and we will respond as soon as possible. All of your support questions and answers stay in your account for at least 30 days for easy reference. We generally respond to support requests during the following times:
- Monday – Friday 7am – 7pm
* All times are US, Pacific Time Zone.
If we receive your question(s) outside of these time frames, or if we do not get to your question within these time frames, we will respond as promptly as possible on the following morning.
Have a Question For Our Support Team Now?
Contact our support team if you have a question for us, but don’t hold a BiggerBids.com account. We’ll be happy to help!
Prefer to Help Yourself?
Visit Our Help Section
We have a growing help area that includes step-by-step tutorials and FAQs. In an attempt to keep our subscription costs low we do not offer telephone support.
Jump to the FAQs
For quick answers to common questions about your account, our tools, and anything else just click here.
We read and respond to every single email, be it a compliment, a complaint, a suggestion. If you need help with your account or anything related to it fill out the form below and we will respond to you ASAP. You’re also welcome to email anytime to firstname.lastname@example.org and we’ll get right back with you.
Nice! If you’re able to take just a moment and provide us with a few words about why you like BiggerBids, or how we help your business, we’d sincerely appreciate it. We only use real honest testimonials on our site, and those that we select to show are also provided with a link back to their website or store. Thank you for your time!
Yes, please! We love hearing your ideas and suggestions. There are so many marketplaces and sellers around the world with unique insights that can really help us make BiggerBids the best tool for you. Thanks for sharing them!