Frequently Asked Questions – FAQs
All of our templates and listing tools are Mobile Friendly – Shopper Friendly – Eye-Catching Templates proven to increase sales.
Easily create impactful listings with our user-friendly listing software with professionally designed templates.
You get a powerful, fast, and time-saving listing tool to create and manage ALL of your listings in a SINGLE dashboard.
Even more: You’ll enjoy UNLIMITED IMAGE STORAGE. You’ll never have to upgrade to get more features. You get them all with BiggerBids for one low price.
Create all of your product listings using BiggerBids.
- No technical skills required
- Save time
- Unlimited image Storage – Flat fee – No upgrading necessary!
- Upload images in bulk
- Fully compatible – Plays well with others
- Reliable support
Frequently Asked Questions
Browse through the most common questions and answers on our FAQ page.
If you can’t find what you need, please feel free to contact us and we’ll be happy to help.
What forms of payment do you accept?
We currently all major credit cards (Visa, MasterCard, American Express) and debit cards.
BiggerBids is an unlimited use of our services… ALWAYS!
- Unlimited Listings
- Unlimited Images
- Unlimited Layouts
- Unlimited Templates
- Unlimited Data
- Much, much, much more…always Unlimited
We offer annual and monthly options.
You can upgrade to annual billing at any time.
You can cancel at any time.
Annual subscriptions are paid annually and are for a one year term and enjoy significant discount.
Does the free trial include all the same features as the paid membership?
Yes, FREE trial account is identical to the paid account…Unlimited
What are “Profile Settings”?
Profile Settings are selling details that tend to stay the same from one auction to the next.
Your template settings help to drastically reduce the amount of time you spend creating each auction in your account.
Every auction you create allows for shipping details, payment details, and any additional information you want to communicate to your buyer.
Rather than type the same information over and over, we suggest typing a general set of those details in your Template Settings and then slightly modifying them with each auction (if required).
What is a “Selling Profile”?
A selling profile is a collection of information that does not tend to change much from one auction to the next.
Each auction must be assigned one selling profile.
If your account only has one selling profile, it will be assigned to each auction by default.
Can I add my logo, Store Logo, etc.?
Yes, in your profile settings
Can I delete an listing from my account after I post it?
NO…Be very careful.
Deleting an listing also deletes the pictures associated with that listing.
If you delete an listing its pictures will no longer appear in your live online product listing.
Once your online listing is finished you can then safely delete an listing from your BiggerBids account.
Can I use the BiggerBids templates and listing software on international sites?
You certainly can!
BiggerBids can be used with nearly any online listing or sellers platform.
How do I create my first listing?
Log Into Your Account: If you haven’t done so already, log into your BiggerBids.com account.
Establish Your Profile Settings:
From the top of your screen (hereafter know as “Main Navigation”), click the link that reads My Template Settings.
Each auction you create will render according to the way you have established your template settings.
Scroll through your template settings page and update each section with the applicable information.
Create New listing:
Once your template settings have been established, you can begin to create your first listing.
From your Main Navigation, click the Create New Product Listing link.
Here you will see only a few sections of details that you should fill in.
The only required section is the title of the listing you are creating.
Shipping Details section:
We provide this section to you again here because we understand that you may want to change minor portions of this section like shipping cost or carrier.
Once you are done filling in the details of your listing, click the Save & Continue button.
NOTE: You can always go back to this listing any time to make changes.
Add Pictures to Your Auction:
Every auction can have an unlimited number of pictures that will be displayed within it.
This page allows you to upload and manage the orientation and placement of those images.
Once you have uploaded and configured each of the pictures for this product listing, you can continue on to choose a template for your auction.
Choose a Layout and Template for Your Auction:
Each of our free templates are professionally designed to “wrap itself around” the information you want displayed in your listing.
From this page you can simply click any of the listing template thumbnails to see how it looks in that layout.
Once you are satisfied with the template you’ve chosen, you’re ready to post it to your favorite listing site or service.
Why would you need multiple selling profiles?
The best way to explain this is via an example.
Let’s pretend we are talking about a seller named Nancy who primarily sells in two main categories on eBay – “Crafts” and “Women’s Clothing.”
Chances are that most of her Crafts auctions look a lot alike and that most of her Women’s Clothing auctions look a lot alike as well.
However, her Crafts auctions probably look much different from her Women’s Clothing auctions.
Nancy would be a prime candidate for using multiple selling profiles.
She could establish one selling profile for her Crafts auctions and one for her Women’s Clothing auctions.
Then, as she begins to create a new auction, she can assign the proper profile to that layout.
It is a major time saver that reduces her need to continuously revisit this Template Settings section.
What if I want to use your template for a Craigslist ad or I want to send it to a potential buyer?
You need to send them the link to the Ebay (or what ever the auction marketplace site you are using) listing that you created and are using the BiggerBids template/service for.
How can I revise a live eBay listing?
You simply need to use the eBay Revise feature (which you can find at the top of the listing when signed into your eBay account).
Can I upload a PDF to BiggerBids?
No, you can only host the JPG, PNG, and GIF image formats on BiggerBids.
Can I upload multiple images at once?
Yes. You can use the Bulk Upload Tool in the Upload Images section.
Can I add a watermark to my images?
There are many watermark tools on the internet. Once you have created the image with your watermark, upload to Biggerbids.
How do I create a new listing tag?
You can create a new tag for listings within your Manage listings page.
Simply check the boxes next to the listings you want to place in your new tag, and scroll to the bottom of the screen.
Choose to move the selected listings to a new tag and type the name of the new tag in the box provided.
Then click the Move button.
Your new tag will be saved and those auctions you selected will be moved into it.
How do I rename an existing listing tag?
You can do this from your Manage product listings page.
Select the tag you want to rename at the top of the product list, and click the Go button.
Then you will see a link at the top of the products list that allows you to rename that tag.
How do I add a YouTube video to my listing?
eBay has specific formatting rules for incorporating videos into a listing.
To add a YouTube video, find the YouTube video you want to embed from the YouTube.com site.
Click the Share button below the video, then click the Embed button.
Then copy the code provided.
Paste in the code you copied from YouTube and click the Insert button at the bottom of the popup box and it will display properly within your final auction layout.
Am I able to access deleted and/or recycled listings?
Once you delete an item or listing, they are permanently deleted.