We combine professional design with incredible ease of use to make your auction listings both attractive and easily managed.
BiggerBids helps sellers maximize profits while reducing the time and money spent on launching individual listings via Professional auction templates on auction marketplaces.
We like to count ourselves as part of that “friendly, hardworking, honest group”.
If you’ve ever sent us an email – be it a question, a compliment, or even a complaint!
We feel confident that you’ve gotten a taste of how we’re a little different than some of the others.
Real people read your messages, work on your requests, and help make sure BiggerBids stays humming along smoothly.
We have dogs, and kids, and also a lot of practical business experience.
And we work on BiggerBids every single day.
So if you’re looking for a team of friendly, hardworking, honest, dog-loving, kid-raising, business savvy people to help you be successful on eBay and many other marketplaces then we’re your team.
We’re a small team and are generally busy helping out our customers and polishing template designs so we don’t spend much time blogging in the traditional sense but when new templates or features are released, or we have some other news to share with you this is where you can find it.
And great news!
In addition to all those likeable, loveable, kissable, hugable qualities BiggerBids is actually a solid business with an awesome track record.
We were founded back in 2006 (yes, older than Twitter!) and really started growing in 2007.
Since then, we’ve grown steadily every year with thousands of customers around the world (27 countries at last estimation).
Our site is hosted with a top tier hosting company and is continuously backed up on multiple servers and where we enjoy 99.9% uptime.
All of that fancy talk just means that means your auctions, images, and hard work are safe and secure.
Many of our users have been with us for years and years, which makes us happy and proud.
We’re here to support your success online.
If you have any doubts about how we can help you.
Please feel free to shoot us an email and we’ll be happy to help.
BiggerBids Support Team
All of our members enjoy free email support.
You can send a support request directly from your account and we will respond as soon as possible.
All of your support questions and answers stay in your account for at least 30 days for easy reference.
We generally respond to support requests during the following times:
- Monday – Friday 7am – 7pm
* All times are US, Pacific Time Zone.
If we receive your question(s) outside of these time frames, or if we do not get to your question within these time frames, we will respond as promptly as possible on the following morning.
Have a Question For Our Support Team Now?
Contact our support team if you have a question for us, but don’t hold a BiggerBids.com account.
We’ll be happy to help!
Prefer to Help Yourself?
Visit Our Help Section
We have a growing help area that includes step-by-step tutorials and FAQs.
In an attempt to keep our subscription costs low we do not offer telephone support.
Jump to the FAQs
For quick answers to common questions about your account, our tools, and anything else just click here.
We read and respond to every single email, be it a compliment, a complaint, a suggestion.
If you need help with your account or anything related to it fill out the form below and we will respond to you ASAP.
You’re also welcome to email anytime to email@example.com and we’ll get right back with you.
Nice! If you’re able to take just a moment and provide us with a few words about why you like BiggerBids, or how we help your business, we’d sincerely appreciate it.
We only use real honest testimonials on our site, and those that we select to show are also provided with a link back to their website or store. Thank you for your time!
Yes, please! We love hearing your ideas and suggestions.
There are so many marketplaces and sellers around the world with unique insights that can really help us make BiggerBids the best tool for you.
Thanks for sharing them!