We're Serious About Support
All of our members enjoy free email support. You can send a support request directly from your account and we will respond as soon as possible. All of your support questions and answers stay in your account for at least 30 days for easy reference. We generally respond to support requests during the following times:
- Monday - Friday 7am - 7pm
- Saturday 7am - 12pm
- Sunday 7am - 9am
* All times are US, Central Standard time zone.
If we receive your question(s) outside of these time frames, or if we do not get to your question within these time frames, we will respond as promptly as possible on the following morning.
Have a Question Now?
Contact our support team if you have a question for us, but don't hold a BiggerBids.com account. We'll be happy to help!
Visit Our Help Section
We have a growing help area that includes step-by-step tutorials and FAQs. In an attempt to keep our subscription costs low we do not offer telephone support.
