BiggerBids.com     Auction templates and image hosting for online auction sellers.

Support

Professional Support

All of our members enjoy free email support. You can send a support request directly from your account and we will respond as soon as possible. All of your support questions and answers stay in your account for at least 30 days for easy reference. We generally respond to support requests during the following times:

  •  Monday - Friday   7am - 7pm
  •  Saturday   7am - 12pm
  •  Sunday   7am - 9am

* All times are US, Central Standard time zone.

If we receive your question(s) outside of these time frames, or if we do not get to your question within these time frames, we will respond as promptly as possible on the following morning.

We also offer a system reference page, and a growing help manual that includes step-by-step tutorials and FAQs. In an attempt to keep our subscription costs low we do not offer telephone support.

 
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