Go to nav
BiggerBids.com Help Topics
Step-by-step Tutorials
- How do I cancel my account?You can cancel in one of two ways: 1) You can login to your BiggerBids.com account and click on the View/Alter Subscription Details link under your My Account tab from the top of your page. You can then find the cancel section to continue. 2) You can log into your PayPal account and do an advanced search for transactions matching payments@biggerbids.com. This will allow you to locate your subscription. From there you can choose to cancel it.
- Does BiggerBids automatically post my auctions to eBay?No. The BiggerBids system allows you to manage your images and generates the HTML code you need to manually launch your auctions within your eBay account. Learn more about listing on eBay here.
- Can I use the BiggerBids templates on international sites?You certainly can! The BiggerBids system generates standard HTML for your layouts. Therefore, they can be used with nearly any online auction or classified listing site.
However, there is one section that should not be used unless you are listing on the eBay US site...
In your auction template settings section, you should choose not to show links to things like your other auctions, feedback and eBay ME page. The links that are generated there make the assumption that you are using eBay US.
- How do I add a YouTube video to my auctions?Find the YouTube video you want to embed from the YouTube.com site. Click the Share button below the video, then click the Embed button. eBay does not allow IFRAMEs in your listings, so you'll need to check the box to use the old embed code. Then copy the code provided. Click the filmstrip icon (to embed media) within the BiggerBids WYSIWYG editor and select the Source tab from the top of the popup box. Paste in the code you copied from YouTube and click the Insert button at the bottom of the popup box and it will display properly within your final auction layout.
- How do I hide my eBay Store categories in my eBay account?First sign into your eBay account. Under the Account tab drop down, click the link named Manage My Store. Click the Listing Frame icon on the following page. Then choose a Store Header Feature that does not include the side category navigation. And finally save at the bottom of the page. Allow a little time for all of your auctions to be updated.
- More FAQ's >
Up